Messaging platforms vary by country and operator, so CWS uses a provider-adapter model. Workshops can configure an HTTP JSON API or webhook provider and event templates instead of locking the ERP core to a single messaging company.
Appointment confirmation, vehicle-ready status, delivery and upcoming maintenance are already part of workshop operations. Templates can turn those events into customer messages using relevant customer and vehicle data while retaining a send log in the system.
Configure the API endpoint, HTTP method, Bearer token, API key or Basic Auth, extra headers and JSON payload template, then test the provider before use. Sensitive credentials remain handled through the dedicated configuration layer rather than public templates.
If a provider requires renewable OAuth, custom signatures or a protocol beyond standard HTTP JSON, a dedicated adapter can be added around the same messaging center without rebuilding workshop workflows or event templates.
Each page explains one area of CWS, while the data remains connected inside the same company, branch and work-order model.
CWS Full ERP is one complete package with the first branch included and larger discounts on 3, 6 and 12-month terms.